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Terms of Service

Last updated: August 2026

By ordering from PatellaPro ("we", "us"), you agree to the following terms.

Ordering

Placing an order through this website is a request to purchase. It is not a final sale until confirmed — we call every customer by phone after they submit the form to confirm the order and delivery details before shipping.

Payment

This is a Cash on Delivery (COD) store. No payment is taken online or at the time of ordering. Payment in cash is due to the courier at the time of delivery.

Delivery

Delivery times are estimates and may vary based on your location. If you are not available to receive your order, our team will contact you to reschedule.

Cancellations

You may cancel your order any time before it ships by contacting us. Orders can also be declined at the door at the time of delivery.

Returns

If there is an issue with your order, contact us after delivery and we will work with you to resolve it.

Changes to These Terms

We may update these terms from time to time. Continued use of this site after changes means you accept the updated terms.

Contact Us

Questions? Email lazarashviligiorgi32@gmail.com.